Nice and smooth process

J.Relvas

Portugal

Reviewed: Thu, Dec 26, 2019

About OK Mobility: 8.7 /10

At arrival wasn't easy to locate the pick up point, apparently you need to go to the main Street outside of arrivals near the bus/shuttle stand (nothing to do with OK rentacar). Nevertheless the pick up van showed up while I was leaving the airport doors so it was quick to get to the stand (about 5 min drive). In the stand the pick up process was smooth and quick, only repair was the poor lighting in the garage and the car wasn't washed/vacuum cleaned. Got a Renault Captur, nice SUV with lots of space, adjustable boot space, sensor all around with rear camera, touchscreen display but only 5 manual gears (petrol - consumes about 6.5 L/100 km in mixed driving). Engine slow to respond when cold and when changing gears make a strange noise but pleasant to drive. Overall very happy with OK rentacar and the costumer service at front desk was good, especially when dropping off.

About QEEQ: 10.0 /10

Standard Crossover | Nissan Juke hatchback or similar

1 days rental

Relevant Reviews on OK Mobility Lisbon Airport Terminal 1 (Shuttle)

Oleh

Portugal

1 days rental

Standard Crossover | Nissan Juke hatchback or similar

Reviewed: Sat, Nov 9, 2019

“Good company, but lack of information on pick up location”

About OK Mobility: 9.3 /10

The main problem was to find the rental company. It is located not in the Lisbon airport. There are nobody in the airport that meet and greet you to the car. There are no any sings at the airport. I must to call to customer support and they inform me that there is shuttle bus. Just occasionally I find the place where it stops and wait for 30 min. Other services were at high level. Car was new, clean, has 5000 km.

About QEEQ: 10.0 /10

Portugal

1 days rental

Mini | Fiat 500 or similar

Reviewed: Wed, Oct 2, 2019

“Pickup / Dropoff location NOT at airport”

About OK Mobility: 6.7 /10

It was not made clear that the pickup/dropoff location was not n the Airport property. Took me over 90min to get to the drop off location in traffic. Should allow customers to drop off at airport.

About QEEQ: 10.0 /10

Portugal

1 days rental

Compact | Volkswagen Golf or similar

Reviewed: Tue, Sep 3, 2019

“Great cars, great customer service. Thanks.”

About OK Mobility: 10.0 /10

They were awesome, great customer service, speedy pick up and drop off. Shuttle to airport, highly recommend.

About QEEQ: 10.0 /10

Warren

Portugal

1 days rental

Economy | Nissan Micra 2 Doors or similar

Reviewed: Thu, Aug 15, 2019

“It took a while to aquire the car. However apart from this every thing else went well.”

About OK Mobility: 8.7 /10

The car was great. Thank you for the upgrade. Unfortunately, picking up the car was a bit more difficult, as we were not given directions and waited inside the airport at the usual car pick up area ( by the Vodaphone kiosk), before anothe car company individual approached us and assisted us by telling us to go outside. We also waited a while to pick up the car. Apart from the pick up we were very satisfied with the state of the car. The return process was excellent. The lady even assisted us in connecting to the internet so that we could order an Uber to take us back to our hotel.

About QEEQ: 8.0 /10

Platform worked well in connecting us with a rental.

H.Medalha

Portugal

1 days rental

Mini | Peugeot 108 2 Doors or similar

Reviewed: Sun, Jul 28, 2019

“bonne dans l ensemble”

About OK Mobility: 7.7 /10

plus d 1h30 pour récupérer la voiture.....malgré mes appels téléphoniques en Espagne qui m ont coûté plus de 10euros....véhicule donné au départ sans essence...le personnel s est rattrapé et m a donné un véhicule neuf haut de gamme

About QEEQ: 8.0 /10

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Nice and smooth process

Relevant Reviews on OK Mobility Lisbon Airport Terminal 1 (Shuttle)

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