Excellent

Would NEVE use easyrent again! Even if it was the last rent car company in the world? From step 1 when I arrived, low moral people leaving unhappy customers? What a miserable place Then the extras? More extras than a film set On return young man that took the car back was Extremely helpful 1st class Anthony has a hard job! Not surprised from companies policies! Steer well clear Use Sixt or Europcar

There service is very good far better than Easirent

As expected. Good service. Will reuse

Gabriel and other black gentleman both excellent ambassadors for the front desk. Spent more than I wanted checking in, but this was mainly down to inaccuarate information on booking.

I don't know which is Easirent and which is Easyrentcars.com so have pasted this in to both.......Staff were friendly, the pickup process was a little slow, and the 'upsell' of insurance at the checkin desk was something I would have rather didn't happen. Having booked insurance online, this was 'belittled' slightly by the check in staff and so ultimately we did purchase additional insurance, though I understand I could have stuck to my original booking. That said, the check in staff and and at departure were friendly, and helpful. Without doubt the biggest let down was that the car was not the one chosen, and was not 'similar' as their website suggested. Instead of a 'Medium SUV' similar to a Ford Kuga, we had a Peugeot 2008 which is the size, height and with the space of a mini hatchback.

My flight was delayed by 5 hours because of the drones at Gatwick. When I got to the rental place they had given my car away as they thought I was a NO SHOW. They must have known the airport had been closed and the flights were delayed. They would not honour my booking and said that they could give me another car but i would have to pay more. I had travelled from Australia that day because my father was unwell and had to get to Essex asap. I felt under pressure and paid additional monies to get on my way. The staff were most unhelpful and i wasnt the only one who thought this. There were a few of us waiting for cars to pick up at the same time whose flights had been delayed. Will not be using them again. Total rip off. BEWARE.