“A very Good and Comfortable Driving experiences at London”
About Alamo:10.0/10
I have a very good experiences on the car rental . when return car the Staff Name Marina . she was perfect and she guild us the best and help to drop us at the station.
Additionally , I have a very good and comfortable driving with the car .
The staff is very responsive and nice, and the picking and return process are very smooth.
They can allow us to pick the more suitable one for my family at spot.
About QEEQ:10.0/10
Very excellent platform with user friendly and good response when I made some enquiry after booking
“Quite bad experience with Alamo that try to sell/upgrade car type and finally get the manual car.”
About Alamo:7.0/10
First, the instruction to get the car from airport has no detail. I have to ask few people to get to the bus stop to the rental car (Heathrow airort terminal 2)
Second, the staff do not have the model I rented (Nissan Qashqai Automatic). He try to sell the larger car (Manual transmission which I can drive). But the upgrade price is much higher than I have to pay for the Nissan Qashqai, so I decide to get the similar car that I booked. So finally I got the Vauxhall Grand Land manual transmission. I feel sort of tricky that they do not have the model I booked the car and prrovide the lower car type (manual) to me.
I also talk to my friend about this, he also got the similar problem from Alamo that can not provide the model he book annd the staff try to sell the upgrade to other model.
Third, I did use the road side assistant due to flat tyre. The response is quick and professional.
I booked a small premium, they had no
Options only I’ve car in a class above that had scratched and wasn’t in good condition! Usually Alamo are good but this time let me down abit.
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