“Great experience except with some issues with the counter staff at avis”
About AVIS:8.0/10
Great Vehicle and service but the staff at the counter was a bit rude, making sexist comments on my partner and comments that she couldn't understand me due to my accent overall a bad experience in picking up the vehicle, apart from that everything was great.
The car was good but I hired a gps at additional cost and that did not function. I told the staff upon return and got only half the refund for the gps. I paid for 8 days and it only worked for the first day.
Once again getting issued with a compact SUV when mid sized ordered. Car and service was acceptable just wish didn't have to fight to get what was booked
The only hick-up at check-in was resolved instantly - we were sent to pick up the rental care having been given a bay number, to find there wasn't a car there. This was resolved immediately and we were given an upgraded vehicle.
About QEEQ:10.0/10
Excellent price and very good advice from QEED. All details and instructions very clear.
Double make sure your staff cleans everything out of the car. Some Fast food was left in the back. However, it didn't really bother me too much. Otherwise, the car was in excellent shape and drove like a champ. I really liked driving the Nissan Ultima and never felt there was going to be a problem. The Pickup and drop off criticism is really a logistic procedure with the airport. It's not Avis's fault but the distance and the shuttle are not ideal in my opinion, especially for people with luggage.
About QEEQ:10.0/10
No, it was the first time using the service and everything went well. They were very helpful when I made a wrong reservation and had to change it.
“The lady at the reception of AVIS was rude!!! She asked me to pay more than £100 extra!!!!”
About AVIS:2.0/10
Avis tried to force me to pay an extra insurance for more than £100!!!
I have completed a full tank top up of the car that costed me $35 at the pump and they charged me incorrectly more than $100 for fuel never agreed when the tank was only half empty so they suppose yo charge me max $20 and not more than $100.
Car was quite dated. few errors on dash. not what I would expect for the cost. Was upsold insurance and sat nav. Sat nav was only a tablet running google maps which was no more reliable than the phone we brought
About QEEQ:8.0/10
Car Rental Companies AT Harry Reid International Airport, LAS
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