Pésimo, me estafaron. A las 12.30 AM me obligaron a sacar un seguro pero en verdad estaban encubriendo un upgrade y el combustible. Ya hice el reclamo, no lo recomiendo.
MEX insisted that I purchase their insurance package even though I had already purchased through EasyRent. After showing my EasyRent insurance certificate, they informed me that the MEX insurance was still required, but reimbursable by EasyRent.
Service was a bit strange. Representative at the desk told us that as soon as he saw us, millenials, he knew we wouldn't be giving him any commission. Also, they give you the car absolutely empty of fuel and there is no fuel station around. They know it's impossible to bring back a car empty so they make profit on the fact that people bring back the car with fuel in it...
They had me pay for liability again and I spent thrice the amount I reserved the car for. MEX is charging the exchange rate as well for charges made in pesos which is unreasonable when questioned. I had very bad experience with MEX
“Great car and price, but a lot of pressure to buy extras.”
About MEX:8.3/10
Mex salesperson, kept telling me that since I purchased insurance through EasyRentCars, I was not insured locally and that I would have to buy insurance through them. I insisted I was already covered, because what I bought from EasyRentCar and due to another travel policy on my Credit card, and they very unwillingly let me leave but only after putting down a very hefty cash deposit which would have been lost if any accidents. It made the experience a pain and I felt like I was being preyed upon. (Even though I spoke Spanish and was very nice to them.)
“I was charged $200 more for a car and service was absolutely terrible never again!!!”
About MEX:4.7/10
Waited a long time customer service sucked over charge me for everything! I was charged $200 more for a car and service was absolutely terrible never again will I use this garbage service!!
“Good value but the staff insist to upsell insurance.”
About MEX:10.0/10
My car not available during pick up. They upgraded the car to 8 seater SUV which is very convenience for us. The font staff try to upsell insurance. I have bought the full coverage insurance with AXA n insisted not to buy the duplicate insurance from them.
A l'aéroport aucune indication pour trouver mex apres avoir demandé à plusieurs personnes Attente de 2h dans l'agence
3 personnes en plus ont eu le même problème qui est des frais en plus pour la carte bleue
The agent there want me to decline the insurance i buy from eassyrent and but the same one. And he tRy to scare u, so you buy his insurance which is more expensive.
Worst service
Be very careful of their tricks to sell you upgrades. They said they would fill in full tank of gas for a cheaper rate than outside fuel stations, they said that fuel level is very low and they suggest taking the initial full tank fuel package. I declined this package, when I get to the car I rented, the fuel is already at full level.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
HON MO KUNG
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