29 Car Rental Brands at Vancouver Airport (YVR)

Excellent customer service. The pick-up is not based in the airport but a lovely lady messaged me on Whatsapp when our flight landed to explain where to meet her. She picked us up right outside the airport and drove us to the car rental office to pick up the car. The lady also met us at the airport when we were returning the car to help me with filling the tank (I am from the UK and this was the first time I'd hired a car in Canada)

Reviewed: May 6, 2024

Todo bien, el auto cumplio con el proposito, sin embargo es un modelo no muy reciente (2011). La arrendadora está un poco lejos del aeropuerto pero en general bien.

Reviewed: May 28, 2022

Nice upgrade to a large SUV which was a great bonus

Reviewed: Apr 16, 2024

친절함에 감사드립니다.

Reviewed: Jan 7, 2024

It was a good car, however, I faced an issue in the deposit blocking at the airport counter. But the staff was very cooperative (Chris). Finally managed to book the car.

Reviewed: Sep 20, 2023

Upgrade was very welcome. Great service.

Reviewed: Aug 11, 2023

Surclassement avec une ford edge a lq place d'un hynday tucson . Très satisfait

Reviewed: Aug 10, 2023

Car was upgraded to hi end SUV. Brand new ready fully fuelled and ready to go. Was fully covered with insurance.

Reviewed: Apr 14, 2024

The staff were excellent, driving out of the ick up area, warning light, tyre pressure low in one tyre. NO HESITATION, different car, the BMW which I had for a week.

Reviewed: Aug 8, 2022

We booked a BMW 3 series or equivalent and ended up with a 4x4 AWD infiniti! Amazing customer service from all parties and will be using again.

Reviewed: Jun 22, 2022

El auto muy bien sin fallas

Reviewed: Jun 7, 2022

Car in great condition, great spec and exactly as booked.

Reviewed: Apr 21, 2022

Thrifty are absolute scam artists. Did not tell us about the extra fees. Ended up paying almost double the amount. Pathetic service

Reviewed: Mar 13, 2024

Bad organization at counter desk. More than 1h30 To get the vehicle

Reviewed: Sep 5, 2023

The computers at the check in were malfunctioning and the was a 50minute wait. They seemed antagonistic to us for booking with QEEQ and not directly with them. They tried to get us to buy extra insurance implying our already paid for options with QEEQ May not operate efficiently. There was no staff member to run us through the controls of the hire car. It took us 30 mins to use the manual and get a necessary knowledge of where everything was located.

Reviewed: Jul 29, 2023

NA

Reviewed: Jan 7, 2023

not bad

Reviewed: May 10, 2022

Fui muito bem atendido, conseguindo inclusive um carro de categoria superior.

Reviewed: Mar 13, 2024

I think we got the oldest 7-seater of the Lot. Seats full of stains and after driving a few miles I noticed the brakes could need an overhaul. Didn't mention all of this, because if I did, this would definitely interrupt my Travelschedule. On top of this Hertz charged a Windscreen repair of which I could buy the whole damn Car!

Reviewed: Aug 26, 2022

Unfortunately no car was available when we arrived there was a delay in getting our car the staff were helpful and sympathetic. Everything esle was smooth and easy.

Reviewed: Aug 17, 2022

car had not been cleaned properly with trash in the car. Staff on counter gave me 2 keys locked together by chain which is pointless as you lose one, you lose them both. did not try to rectify this and said that this is how it comes

Reviewed: Aug 10, 2022

Tradicional locadora de veículos, prestando serviços de alta qualidade.

Reviewed: Jun 28, 2022

The car was perfect, excellent condition. Henry in CNR was an absolute delight to have. Can’t recommend highly enough.

Reviewed: Feb 27, 2024

The staff were quite friendly. The gentleman who helped us at the counter and for pick up (on Monday Aug 2 PM) was very caring and showed us everything about pick up and drop off. He explained the whole renting process clearly. Very satisfied

Reviewed: Aug 8, 2021

This is the place to go for your car rental needs. The staff/owners are amazing to deal with. I picked up the van and upon return, was brought to Walmart where I requested to be dropped of. Everything is a breeze and you can’t beat the price. Absolutely the best car rental company I have dealt with.

Reviewed: Aug 29, 2019

The car was larger than expected. Staff were very pleasant & polite with the initial booking in going as speedily as it could possibly go from previous experiences. Returning it was even quicker. They did a thorough inspection of the already damage to the car & marking it up on their document which was pleasing and nice to know no further damage was met. Would be very happy to use CNR again.

Reviewed: Aug 13, 2019

CNR staff - Joey and others were wonderful. They picked me up from the airport and got me the car, and when I dropped it off they drove us back to the airport quickly. We got a Nissan Sentra, it was fine. It had a huge trunk; big enough for a road bike to fit in. Traveled well up to Whistler and back.

Reviewed: Aug 2, 2019

Everything smooth!

Reviewed: Dec 16, 2023

I got an up grade to Chevrolet malibu.

Reviewed: Sep 4, 2023

Car not ready, long waiting

Reviewed: Aug 11, 2023

Everything within my expectations.

Reviewed: Jun 15, 2023

I'm really upset because I paid three times what s been to me in the "said I'd pay, in the contract said I already had insurance with the price I got and finally turned out it wasn t true and they changed my car, it was actually an abuse, they didn't give me what I asked for and pay a lot of money

Reviewed: Jan 12, 2020

good a bit understaff but nice

Reviewed: Nov 7, 2023

good

Reviewed: Nov 7, 2023

Excellent and straight forward process.

Reviewed: Aug 29, 2022

Counter didn’t answer any of our questions had to wait for the car nothing was answered

Reviewed: Jul 6, 2022

Jeep is good

Reviewed: Apr 12, 2021

Counter staff gave helpful local advice on pickup . Exceptional help at drop off after I left something in the car leading to successful recovery of the item. By far my best car hire experience.

Reviewed: Jun 26, 2023

Nothing

Reviewed: Jan 12, 2023

All went well.

Reviewed: Jul 3, 2022

Unfortunately our experience of 2 budget cars in our trip was not the best. The second car was not as we requested, it was scratched and felt tired we were very disappointed

Reviewed: May 26, 2022

Easy to work with. Convenient, especially with a last minute booking just after the NEW YEAR

Reviewed: Nov 2, 2021

car was what was expected, staff was great

Reviewed: Jun 15, 2023

Everything was good

Reviewed: Jun 14, 2023

Great company to use in Vancouver, BC.

Reviewed: Aug 3, 2022

車を受けとる時に場所が分からず迷いましたが 担当の方が親切で丁寧でした‼️

Reviewed: Jul 19, 2022

There was a good experience with auto group, they are nice, kind and cooperative people, and I recommend this group to any one. Good luck auto group!

Reviewed: Jun 17, 2022

National were very helpful and even upgraded our car. Very easy and professional throughout.

Reviewed: Jun 6, 2023

No issues at all, choice of vehicles available on the day, whole process was faultless.

Reviewed: Aug 19, 2022

Great staff - friendly and professional- in both Vancouver and Bellevue. Thanks

Reviewed: Jun 30, 2019

Like: Service and prise
Dislike: I got different car then what I was expecting.

Reviewed: Sep 1, 2018

Like: Return was rapid return man was friendly
Dislike: Had to wait a long tome at pick up point

Reviewed: Aug 27, 2018

The office shuts at 8pm which was a bit inconvenient from drop off as we had a late flight.

Reviewed: Jan 23, 2020

We spent over 2 hours waiting for the car.

Reviewed: Oct 17, 2019

They added "mandatory fees" that raised the price by 55%!!!! Discount Car is a SCAM!!! STAY AWAY

Reviewed: Aug 25, 2019

Had to wait over an hour at rental store to rent. Pre paid for the car and then was told I had to pay significant amount more. I had to no choice but to pay. Car was dirty inside and outside , trash left in the car. Got going on my trip and was waiting for the car to cool down with air conditioner, only to find that it did not work. Was in rush hour traffic so I could not turn around to get a new car. Terrible experience overall.

Reviewed: Aug 18, 2019

I was given a bigger car than I booked for which was a good upgrade. Reasonable time to wait in pick up and drop off. Initially tried to charge me for an extra day because pick up time was incorrectly entered but quickly resolved.

Reviewed: Aug 12, 2019

希望していたカーナビが装備されていなかった。

Reviewed: Jan 9, 2020

Car was nog clean, car had a lot of scratches and little damages.

Reviewed: Aug 7, 2019

The car was so old.

Reviewed: Aug 1, 2019

UC AUTO was amazing. They gave me my own car insurance and license plate. I rented a Honda and it was in great condition. Staff was very friendly and they even dropped us off at the airport when we returned the car. Definitely will use them today.

Reviewed: Jul 25, 2019

Long waiting for pickup. Car was not ready ( no gas) and not clean. Poor counter desk service and not transparent agreement. Preauthorization will hold money for 30 days. Work hours only from 10 AM to 6 PM. Need to make international call to schedule pickup. The company is used cars dealership and car rental seems axillary business with no much attitude toward it

Reviewed: Jul 23, 2019

The car was quite old. 7 years. It ran ok though.

Reviewed: Sep 25, 2019

They ensured we had the right carseats ready to go and installed. Car was clean and they picked us up from airport and dropped us off in sufficient time. The driver was very communicative and the service was friendly. Amazing value as well!

Reviewed: Jun 5, 2019

Car was fine. Pickup was slightly delayed because car was returned after hours by previous customer and needed a wash. And it was well below freezing so wash took a while. Happy to use again next trip.

Reviewed: Mar 10, 2019

Like: great value
Dislike: Maybe a flier on how to find the office. Google maps was not helpful and was frustrating.

Reviewed: Sep 25, 2018

Dislike: The car pick up was in a little sketchy area by the airport, not what I expected, so I worried about being taken advantage of. However the owners of the car pick up were helpful. I didn't like the $500 authorization

Reviewed: Sep 3, 2018

Don't rent from Easter re gal in Vancouver BC. First of all I thought I was renting from Ace. We used Ace in Europe and we were delighted. How this time it turned out not to be Ace but a sub company. My rental for 5 days was to be $144.00. I was not informed that the discount car rental sub company would not accept my personal car insurances. Discount wanted $50 per day for their insurance. The clerk told me this was BC policy. I called Hertz and got a rental no problem and they accepted my insurance.

Reviewed: Sep 8, 2019

Booked a midsize SUV but got a full size instead. It was very roomy but burned more gas.

Reviewed: Aug 28, 2019

I will NEVER rent from ACE again! I had to pay an extra $210 for insurance. I could have gotten a way better deal and service from one of the bigger rental companies. If you want to compete then step up your game!!!

Reviewed: Aug 20, 2019

Extra fee of $20 was charged because pick up time was weekend. car did not have navigation and rear window cannot be opened. Minimal feature was there compared to Thrifty. But the service of the company is excellent.

Reviewed: Aug 27, 2019

The Dodge Grand Caravan was inconvenienced, no Ac in back seat.

Reviewed: Aug 8, 2019

Very difficult pick up of rental cars. When you say you open at 9 am. Its so untrue, your business will not run like this. You have to accommodate customers. We missed our flight because you were not that when returning the car. Very disappointed in your services.

Reviewed: Aug 6, 2019

Very difficult to find Pick up site miles from airport Total confusion !

Reviewed: Jul 27, 2019

Could have used an offer to drive me somewhere after I dropped off the car, otherwise perfect experience.

Reviewed: Jul 14, 2019

Shocking experience with West Coast Car Rentals. Hidden fees everywhere, terrible customer service bordering on bullying. I will never rent from them again.

Reviewed: Mar 3, 2019

Waited an hour after the phone call to be picked from the airport, no call display to communicate where about is the picked driver. The vehicle is filthy sticky with garbage inside not cleaned up from the previous rental, and was told none available as I requested for another car. Lots of ding dens found around the vehicles Must purchase their collision insurance at their counter without options. Will never rent again from this company.

Reviewed: Jan 14, 2019