They got me a car with 75% declared fuel, but it was less than 70%. I gave the car with 75% so I lost money.
I rented a full to full car!
Not an eco car.
“Awesome platform and professional car renting company”
About OK Mobility:10.0/10
It was the 2nd time that I rent a car from OK RENT A CAR, I really liked it. The guys over there are professional and helpful. they know the process and finished everything faster than I expected.
I do recommend OK RENT A CAR if you want to rent a car in Spain or Portugal.
About QEEQ:10.0/10
The booking process is easy and transparent, I would like to try the price drop feature on the next booking though. Thanks, Easyrentcars.com!
“Poor handling by easyrentcars.com's representative.”
About Thrifty:7.7/10
Originally Hertz (on behalf of Thrifty) tried to give us a car much smaller than we paid for. After complaining we were given a larger car. The customer service person was very pushy with an insurance sale (an extra 120 euros we were not expecting) despite the fact we had bought insurance from you in advance. The cs person did not exlain anything to do with the car - where lights were, indicators etc as is normal. The language of the dashboard was left in German which was very confusing. A poor experience.
“Temps d'attente bien trop long pour prendre le véhicule”
About Thrifty:8.7/10
Près de 30 minutes d'attente pour prendre le véhicule. Du personnel sur place mais une impression de désorganisation et d'énervement.
Régulateur de vitesse du véhicule HS.
Nous n'avions pas remarqué que la réservation était prévue pour 12h et notre vol nous a fait arriver tôt le matin. La voiture pas prête et bien sûr pas d'autre voiture de disponible.
Le vendeur nous a proposé une gamme au dessus entre 150-250€ (la blaque !).
J'ai dû faire appel au responsable pour lui expliquer la situation : nous devions absolument être en fin de matinée à l'hôpital car maman ayant eu un AVC les visites n'ont lieu que l'après-midi. Si nous devions attendre jusqu'à 12h pour avoir la voiture, nous ne serions jamais arrivé à l'heure pour les visites. Bref, heureusement que le responsable était là car le vendeur au guichet n'a pas eu du coeur, rien, neutre et il nous a même dit "ce n'est pas une raison valable"... Ah bon et c'est quoi d'autre de raison valable alors si ce n'est l'urgence d'aller voir sa mère à l'hôpital ? Bref, service pitoyable. Plus jamais Hertz à Porto en tous cas !
Car had warning lights come on almost immediately, forcing us to bring the first car back to Europecar. Both cars had extensive exterior damage (scratches, small dents, pieces broken off) that had to be documented before leaving the location. Second car was missing the cargo cover that hides contents of rear area. The counter person at Europecar used many "scare tactics" to try to persuade me to buy their insurance even though I had already bought insurance through Easyrentcars.
“Two issues at start disappointed with the car I was given. When returning the vehicle, staff member”
About Drivalia Portugal:7.7/10
The car didn't exceed my expectations because I hired online a small SUV and when I got there the car was a small hatchback, but this could be Easyrent's fault....The staff was very good and very respectfull.
The only complaint I have about Sadorent is that I paid an extra 30€ to deliver the car before the opening 4h30 a.m and the member of staff only turn up at 4h50.
“Fiat Panda en lieu et place de la Peugeot prévue .”
About SURPRICE RENT A CAR:9.3/10
Compte tenu de l'affluence environ 20/30 mn pour partir avec la voiture.
Personnel sympa multi langues.
Une meilleur information sur le net concernant les cautions diverses permettrait de faire un choix plus objectif
We had a terrible experience at goldcar the lady at the desk was very condescending and not helpful at all after a long period of time about the Amex and insurance she was not helpful in any way. We then needed a moment so we stepped out so me and my wife could converse about the insurance deal that goldcar staff was offering and the lady at goldcar canceled the booking without are consent then she did nothing to help as we had just arrived from Toronto.
So we are very disappointed and for future reference will never use goldcar
So we had to rent with someone else and was a much better experience
Long wait to receive car. No option to check for damage yourself. Upsold at every opportunity. Lots of hidden fees and high taxes. Overcharged in return. Overcharged for additional driver refueling and an extra day. Manager acknowledged mistakes and no resolution has been met. Terrible experience.
The car is to small for my needs. Thats not the fault of CAEL or easyrentcars. Thats my fault.
The location for drop off was not easily found on google maps for pick up or drop off. Calling ahead said the rental place opened at 6:30am, this was not the case and waited around until 7:30am when someone showed up.
The staff was great and professional though. No complaints there.
Nice car, a little too many dents on it but good ride. Staff was exceptionally helpful. First time booking with Surprice but very pleased with the overall service and support.
About QEEQ:10.0/10
A bit too many scratches for a rental car but all very good, no problems what so ever.
Car rental locations (incl. in-airport & off-airport)
Car rental reviews by car rental supplier
Car rentals at/near landmarks of Porto
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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