Like: I was lucky to be the first in the queue (both pick-up and drop-off), so got a very quick, polite and efficient service. Dislike: I reserved a manual car, but got an automatic one which I never drove before. I don't speak Spanish, so did not understand well how to use it.
Fortunately they were able to exchange it for a manual car.
There is no way I would accept an automatic car as I was on my own, did a lot of driving and would feel unsafe to drive a car different from what I am used to.
Returning the car was quick and smooth, with no unreasonable nitpicking. Picked up the car with 1/8 tank of fuel and returned it with the same amount. Added an extra 10 liters of fuel to be safe.
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Customer Service
C.Ramirez Ramirez
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View more >Eva B
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View more >Dislike: I reserved a manual car, but got an automatic one which I never drove before. I don't speak Spanish, so did not understand well how to use it. Fortunately they were able to exchange it for a manual car. There is no way I would accept an automatic car as I was on my own, did a lot of driving and would feel unsafe to drive a car different from what I am used to.
Adelaide Rayleign
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View more >Neil Margaret
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