The car had a warning light on for low tyre pressure. Tried to service thd tyre at gas station that was closed. Called your service number. Guy responds that this is an instrument failure or false warning light, typical for cold climate and this car model. Your guy at airport could have told us.
Advice on pick up was in correct. App and comms said to meet in the car park. The service provider was a different company name (Scandia rent) vs the one listed on the booking. So it took a number of phone calls and going to the information point at the airport to collect the car.
On the return journey we paid 175 euro to have an alternate drop off location to the pick up, but again multiple phone calls were required to coordinate.
Very nice staff. This is a rental in a different country, staff should re-explain all the rental conditions, insurance and any additional spending (if any) during pick-up.
About QEEQ:10.0/10
Model from the website is different from actual model of the vehicle.
Car was great, although engine light came on to say it had been over-filled with oil, the washer fluid light and the tyre pressure light on our last day of hire. We hadn't driven very much so presumably these things had not been checked before the car was issued to us. Otherwise, car was great - clean and the size we were expecting. Service was good at the airport as well once you had used their phone for an advisor to attend.
Handed car in early since we ran out of time. Needed to get toHelsinki earlier but charge was required to drop the car at a new condition. Gave up car three days earlier but no compensation was received for a shorter rental. Flexibility was not as easy as it is in the United States.
swift process in getting our car at the counter, Hertz staff is very efficient and no upselling.
A 3 minutes walk to get the car and it was in great condition!
Yes. I was expecting a small car. I am given a opel grandland x. It was quite spacious and comfortable. Very high profile features. I was very happy with it.
About QEEQ:10.0/10
I booked the car almost 120 euro more cheaper from QEEQ with its membership discounts. I didn't need to claim any reimbursement from insurance so I don't know how the premium protection works. App is a bit sketchy at times (for example it shows my profile is 81% completed but I filled it completely). Overall it was a very good experience that worked without any problems.
“Good customer service but smaller than requested car”
About Alamo:9.0/10
I specifically ordered a Skoda estate but ended up with a suv with a smaller trunk space. Not sure if this is an Alamo issue or easyrentcars but car luggage space was smaller than it should have been.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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