Great experience, sparkling clean car, excellent service

they upgraded us for free!! was great service when we wanted to extend our booking for one day.

easy smooth, we keep coming back to use easyrentcars as consistently great service! Thank You!

The car was damaged on every single panel but not documented. I found a lot of clearly visible damage not in their documentation that I could have been held responsible for on return and been charged for if I hadn’t insisted on the damage being recorded properly. The car smelt of cigarettes and was dirty on the interior. The car was not inspected on its return just the mileage checked. Never using Hertz again.

I did a last minute rental so I was happy with the service.

It was a busy Saturday morning but after a long flight you just want to pick up your car and go. Only one guy working.

Great deal on an auto car. Usually double the price. Even Hertz couldn’t believe the price. Definitely use Easyrent again.

Pre-check prior to hire was not rigourous enough - this resulted in me being charged for stowed tyre inflator. This was apparently missing on my returning the van. So it was missing when I drove the vehicle off - unbeknown to me. For stowed (therefore hidden) parts, rental companies should have checklist of items renters need to check before leaving the forecourt. Wholly unreasonable for hire companies to expect renters to have mental list of all hidden equipment (spare tyre, jack, high viz jacket, triangle etc etc) that they need to check before leaving so that they do not get charged excesses on return! I contested this with Hertz and they waived the charge fortunately. But unpleasant.

Like: Refund of difference when price went lower.
Dislike: Agent at pick up took too long.