“Never booking a rental with QEEQ or PANEK again!”
About Panek:4.0/10
Just do yourself a favour and never book car rentals with Panek unless you're ready to purchase their hefty insurance package. Their staff acts like they're doing you a favour by renting you the car.
Fortunately, I documented the car’s condition with a video upon pickup. This turned out to be crucial, as I was later quoted an absurd £1,600 for the same damages that were already present at the time of pick up.
The worst experience whatsoever.
About QEEQ:7.0/10
QEEQ is a decent booking platform overall, but there’s significant room for improvement when it comes to their customer service. I encountered a frustrating experience trying to explain that the car I received was a downgrade from the one I had actually booked. Even after providing clear evidence with the category and pricing options, I struggled to get them to acknowledge the issue. Unfortunately, after multiple attempts, I ultimately gave up and had to settle for the car I was given.
“Amazing car - good service - problematic drop-off due to bad airport signposting”
About Panek:8.3/10
Finding my way back to the car rental parking at Warsaw Chopin airport was a terrible experience
About QEEQ:10.0/10
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More expensive than Warsaw or Gdansk
Dislike: Price much more expensive than Warsaw or Gdansk almost double
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