Terrible counter service from the Europcar Tunis airport woman
Tunisia
Reviewed: Tue, Jan 15, 2019
About Europcar:6.3/10
Aggressive, rude and condescending counter service from the female staff who "has been here for two years" - refused to provide clarity on the insurance that was supposed to be comprehensive or how we claim any charges in case of an event. While we purchased zero-excess insurance here, Europcar Tunis claims not to have comprehensive insurance and we had to figure out the difference through a lengthy phone call with Europcar and Easyrentcars. She only tried to explain once the agencies were on the phone.
There were hidden charges; they insisted on a 20 dirham so-called airport tax when picking up the car. That's about 45 RMB, and there wasn't any receipt provided.
temps d’attente trop long pour récupérer ma voiture alors que j'étais le seule client.
Je devais avoir une skoda fabia ou similiaire, j’ai eu une DACIAN LOGAN ( aucune similitude).
About QEEQ:10.0/10
Tres bon site, prix tres interessent et simole d’utilisation
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Terrible counter service from the Europcar Tunis airport woman
Relevant Reviews on Europcar TUNIS AIRPORT
Mike Sally
-
-
-
-
View more >Milo Ruth
-
-
-
-
View more >Rock Mac-
-
-
-
-
View more >Hedda Babbitt
-
-
-
-
View more >Lestjo
-
-
-
-
View more >