Overall good. Quick pick-up and drop-off, no forced sales. However, the car I booked was not the same level as the one I received. I booked a Nissan Altima, but was given a Hyundai Sonata. This big difference was unsatisfactory.
They pushed the Fuel Service Option on us, which I might have avoided if my English were better. Also, we returned the car at 7 PM (closing time is 8 PM) to save a night's parking fee. In the rush, I left my GUCCI sunglasses in the car. When I went back at 7:45, the staff said they couldn't find them. So upset and heartbroken!
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Very smooth and efficient
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