They gave me a car with a tank half full. The contract with us was full to full.
E.Salmanov
United States
Reviewed: Fri, Sep 29, 2017
About AVIS:8.6/10
Like: We booked three 'Mustang or similar' and 'Chevrolet Tahoe or similar' so they gave us a Mustangs and Tahoe. That`s was exactly what we looking for. Dislike: 1. The car has 40-50% of gas in tank.
2. The employee tried hard to sell additional insurance. It's annoying.
3. About 20 min was wait in a line plus about 40 min waiting for a car on parking lot.
The car was not cleaned properly (photo evidence available). Staff seemed impatient, and after returning the car one day early (on 3/23), I still haven't received a receipt. Sent an email but got no response (because something was left in the car). I saw many reviews on Xiaohongshu sharing concerns about being accused of damages later and being asked for compensation—this makes me worried. Unlike Budget, no return receipt was issued promptly. Asked on-site about a paper receipt, but they said it would only be electronic.
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They gave me a car with a tank half full. The contract with us was full to full.
Dislike: 1. The car has 40-50% of gas in tank. 2. The employee tried hard to sell additional insurance. It's annoying. 3. About 20 min was wait in a line plus about 40 min waiting for a car on parking lot.
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