Got to Hertz showed them my prepaid voucher and was told that they did not have my car rental. Was
A.Chavez
Mexico
Reviewed: Sat, Feb 2, 2019
About Hertz:2.0/10
Got to Hertz showed them my prepaid voucher and was told that they did not have my car rental. Was overcharged. Hertz ended up refunding me for upgrade. However, I was still charged for taxes which was all included via my voucher. Terrible business.
I bought full insurance on Zuzuche. When I picked up the car at the store, the staff said that since I had full insurance, there was nothing to worry about. Then they quietly added a bunch of extra insurance charges to the bill. This practice is really frustrating! Additionally, I want to verify if the fees are truly this high: 16% for airport fee, 19% for tax, 6% for license fee, and 4.5% for transport fee, totaling 45.5% in fees?
el único problema que tuvimos fue que cuando en Hertz nos ofrecieron seguros adicionales, al darnos el precio no especificaron que era por día y nosotros pensamos que era el precio para el total de la reserva. Por lo que, una vez firmado el contrato y darnos cuenta del asunto, tuvimos que volver a la sucursal de Hertz a cancelarlo porque era un precio muy alto.
Además, todos los teléfonos de atención al cliente que tienen terminan derivándote a la web y no puedes hablar con nadie...
About QEEQ:10.0/10
Todo perfecto. Sencillo, rápido y muy buen precio.
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Got to Hertz showed them my prepaid voucher and was told that they did not have my car rental. Was
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