waiting for the car!

No one was present and I had to use the neighboring company to get a hold of the car rental place. I was nearly late to my flight so I would advise anyone using them to call ahead to ensure they will be there, although they said someone would be.

Very affordable... that’s all that was good! The whole experience was AWFUL, the lady at the front desk (Daisy) was super rude and not friendly at all.. the car was beaten to Sh** and we did our walk through at night so couldn’t see the fact that the bumper was practically hanging off.. the A/C wasn’t working at all and the car was extremely dirty! Our flight was delayed so we landed in LA at 10pm, pop rental wouldn’t pick us up in the shuttle so we had to find a way to get to the rental place which was horribly marked and we walked in the pitch black for every. They also charged us a late fee pick up and charged it to us in Peso currency. We will never rent from this company again...

Because of the location, car wasn't washed but this is nitpicking. Liked overall experience. Pop has very helpful and professional staff. Much better experience than what I had with another company which used the same facility previously and which has gone out of business.

Jasmine checked us in and made the process very easy. I was traveling with two kids and it was really fast and smooth.

Pop cars make me wait around 2hours, they created contract and make me signed for three times before Giving vehicle, pathetic service , they say to give 2hours time if we want airport drop of service. Almost worst custservice