The car was great but they said standard insurance is not included , this is misleading and therefore not comparable to other prices as they wanted to add on lots more money for something normally included, everyone at the counters were complaining and being sold extra products , I would not use then again although the car was great ..
“I will not be using FOX again if I have an option.”
About FOX RENT A CAR:8.0/10
The car was dirty both inside and out. I do understand that for the price we paid that we could not expect the perfect car, but we received a car where the inside padding above the driver's side of the car door kept falling out.
Although I provided an international insurance cover on the day, I was sold another cover because the person at the counter gave my wife the impression that we were not at all covered and I had to take out another insurance on the day.
“I have been to Orlando 5 time in last 15 years and this is the worst car I have had ever”
About FOX RENT A CAR:6.0/10
Counter staff where great
Car wasn’t ready
Waited 2 hours after a 9 hour flight not ideal
Car was filthy
Car wasn’t in good condition
Car broke down ruining last 2 days of holiday
Car had poor brakes
Car was very noisy when opening rear doors
Price of car appeared to go up by £200
“the Manager refunded me $146 after i complained bout extra costs”
About FOX RENT A CAR:6.0/10
The guy insisted we take out extra insurance that he said was mandatory in Orlando which I knew wasn’t but he said it was and we had to take it out so it cost us an extra $180 which I found out later it was optional.
About QEEQ:10.0/10
I didn’t realise we had to pick the car up off the airport so for future reference I wouldn’t book unless car was at the airport
We were charged over close to twice what we were originally quoted. I was told it was a deposit but we haven't received and monies back at this point. Was quoted $368 and was charged $633.
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