No one was present and I had to use the neighboring company to get a hold of the car rental place. I was nearly late to my flight so I would advise anyone using them to call ahead to ensure they will be there, although they said someone would be.
“I will never rent from Easycarrentals or POP again.”
About pop:2.0/10
After booking 2 weeks in advance and paying in full, I was told when I called for pickup that my reservation had been canceled and that they had no cars available. I was stuck at LAX with no car. I found an Alamo bus which had a cars available sign. The rental cost 4X the amount of the amount I had paid.
Please don't work with this POP car rental anymore. They unilaterally cancel my reservation for no reason and notice me only 2 days before my trip.
It is a poor company. It will ruin the business of easyrentcar as well if you keep working with them.
“Make sure the cars are in good condition before being given to customers.”
About pop:7.0/10
The counter people helped me as my flight was very delayed. The vehicle was not completely checked as they claimed before it’s being rented out. The check tire pressure indicator was on. Then the gas valve trigger was broken and I couldn’t get the door to pump gas open. They couldn’t either until this wire was released and pulled and then told me that gas would be $10 per gallon. They should have taken a fair price since the car and gas door was defective but I was forced to go and get gas after i dropped off the car and I was getting to be late to the airport. Overall a super stressful situation.
Pop cars make me wait around 2hours, they created contract and make me signed for three times before Giving vehicle, pathetic service , they say to give 2hours time if we want airport drop of service. Almost worst custservice
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Customer Service
Everything was great except the drop off.
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