Stay far away from Easy, Advantage and Fox. They are all tied to Fox rental
M.Ewing
United States
Reviewed: Tue, Mar 26, 2019
About FOX RENT A CAR:6.0/10
Clerk "Evley" is one of the rudest persons I have ever dealt with. Thinks he knows it all when I showed him he didn't he still wanted to argue. Wouldn't help us until he heard me calling help line at 130 in the morning and I left it on speaker so he could hear that Easy rentals was also FOX. Thought us being stranded was the funniest thing.
The car had auto locks but they provided no FOB so I had to manually lock and unloack the car for the duration. Long line at Tampa to pick up. Two of the four employees were chatting so much that only the other two were actually getting customers in and out of there. Less talking.. more working would be a huge benefit!
Need more people assisting at the counter for rental pick up. Only 2 working and one said they volunteered to stay over to try to help the over an hour line that continued past myself. The times and number of rentals scheduled should be managed better by scheduling staff durning those busy times.
The tires were low and back seats kept falling down.. main problem was that the fob didn’t always work leaving me unable to unlock the car.. I was traveling alone so the thought of being stranded was a bit worrisome.. I stoped locking the car...
Let’s start off with the wait of an HOUR to be assisted. There was only ONE person at the counter. Thalia or whatever her name is at the counter that was working on Friday May 3rd at 9:30am is HORRIBLE ! She lacks manners, very RUDE &disrespectful.
Deposit for the rental is a THOUSAND DOLLAR HOLD !! Which is beyond ridiculous !
I’ve used many other places &the deposit was nothing Ofer 500$. Never again will I use fox rental services
Waited for a 1 1/2 hours for car. The man at the desk did not know what he was doing.
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Stay far away from Easy, Advantage and Fox. They are all tied to Fox rental
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