People wanting small cars should be able to have them!
D.Terry
France
Reviewed: Fri, Jul 24, 2020
About Budget:8.0/10
I booked a mini car as I have a small parking space at my apartment. The smallest they could give me was a Peugeot 308, which was far bigger than I needed and which was difficult to park.
Low efficiency and poor English proficiency. The main issue was that the staff used both soft and hard tactics, even resorting to threats and deception, to forcefully sell their own insurance products. There were many communication barriers created by them. Overall, it was a very unsatisfactory car rental experience.
“Waited over 2 hours to pick up car. Staff slow and unhelpful. Really appalling service - never again”
About Budget:6.3/10
See above - dreadful service on pick up, waited over two hours. Staff unhelpful and slow.
A really horrible experience without apology or explanation, nowhere even to sit down. I shall not go through that again.
Inexcusable and uncaring service.
Insurance to expensive.
Never agan come back to budget for price like this.
Car rent 103 €
Insurance 89 € !!!!!!
And I still not have my deposit back !!!
I payd super cover insurance 30 €/day and budget any way took deposit 500€.
And now its nearly week and it's still not payed back !!!
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People wanting small cars should be able to have them!
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