The reception efficiency is extremely low. There are only three staff, and it takes two hours for one customer to get a car! The female manager stays inside eating and surfing the internet, not coming out to help, which is very annoying. The group of five European and American students before me took over two hours to get their car, and it took me over two hours as well, and I was forced to pay extra.
The wait time was very long, and the staff was not knowledgeable. It took them a long time to confirm things, and they added an unexpected $80 airport tax, which was unacceptable.
The rental location is about six or seven kilometers from the airport exit. After calling the rental company, they replied that I need to take a skytrain for one stop and then wait for the shuttle at the station. The rental process was relatively simple, but I only got a JEEP (originally booked a Toyota Corolla). The car was in acceptable condition. The return process was straightforward and convenient.
“First car have engine problems and second car it was ok”
About Discount Car & Truck Rentals:6.7/10
That have to service the cars
About QEEQ:8.0/10
That have watch hiding charges of car rentals
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wheels were in bad condition, everything else is great
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