Car is in poor condition. Gave it to me with it on empty. Was literally on reserve fuel. Customer service was helpful. The shuttle bus takes forever to get you and they use a small van so if there are any other groups then you are left behind lol. Took over an hour to get over to the AVR pickup location due to slow inefficient shuttle.

Thank you for your help!

Dirtiest car I ever rented in my life also I paid for Gmc Yukon or similar but got Dodge Durango that lower class. Overal this was my first and last time I used this company for car rentals

As reported to customer service, I had to return the first vehicle due to alignment issues. The second vehicle had an oil leak and torn carpet and a broken truck latch

The wait time for pickup at the airport was about 30. Got to AVR it was almost an hour to get our van. We did not get the Kia that we rented. Olivia picked us up in a Dodge Durango. She informed us she did not have a van available we have to wait. We could have the Durango for an extra $10 a day I do rent a lot of vehicles when we travel they give us what they have no extra charge. She did have a van a dodge caravan she informed us it was dirty that we could have it if we wanted. We took it we did not want to wait any longer to get to our destination. The van was filthy inside and out looked like it wasn’t cleaned in a long time. She was very rude and did not know what she was doing. When we dropped off the van we had to wait the attendant was at lunch. She apologized and she dropped us off at the airport. She was very nice n apologized for the bad service we had when we picked up the van. She was very nice and sincere.

Worst rental car company I have ever dealt with. Wait for car was two hours in-spite of a confirmed reservation.We never fulfilled our reservation due to the poor costumers service received. We rented through another company.