Friendly helpful stuff, but terrible car quality and zero after-rental customer support
Irina
Russia
Reviewed: Fri, Oct 1, 2021
About RENTMOTORS:6.0/10
The car got broken (gear system, no movement), without any cause, and had to be evacuated to a service centre. My day with important appointments was lost.
The car has been replaced but it took time and caused inconveniences, including financial ones.
My reclamation to Rentmotors stayed without any comment, neither apologies nor any suggestion for compensation.
Overall pretty good. The key difference for travelers is that having a car versus not having one is like night and day, especially in a vast and sparsely populated country like Russia.
Efficiency is relatively low. There's no 24-hour service at the airport and no staff when returning the car, you just leave the keys in a box.
Maybe this is the Russian style.
При возврате не было осмотра автомобиля, не сбросили акт осмотра на почту и пока не вернули деньги, заблокированные на карте
About QEEQ:10.0/10
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Friendly helpful stuff, but terrible car quality and zero after-rental customer support
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