“The car was in very bad shape. The care desperately needs a new suspension and transmission!”
About Allstates:3.3/10
There was much wrong with this car! The suspension was shot, the alignment was off and the transmission, at the minimum needs to be rebuilt. The car was supposed to be a non-smoking car and it was clearly smoked in. The weather stripping on the car was in seated in many places and it rattled over ever bump. This car should not be on the road!
The owner of AllStates is a very dishonest and unethical businessman who enjoys preying on his customers. Not only was I charged more money at the counter than I had originally agreed to pay during the original booking process, but I was essentially denied the ability to pay off my toll charges upon returning the vehicle back to the car rental station and warned that an additional $30 late charge would be tacked onto my credit card account because I elected not to pay the $9.50 per day for unlimited toll road use. I strongly encourage anyone considering making a reservation through Allstates to choose a different car rental company, because you can bet that you’re going to end up paying far more than you had originally intended!
Terrible experience, the car I was given was not the assigned to me at the time of rental.The car smelled like pot, dirty. I had to exchange the car because the breaks were so bad.
Car was dirty inside and outside at the time of pick up...office staff was not present at the time of pick up for the first ~10min but office sign read open (would be nice to have a sign that says something like "will be back in 10min"...
About QEEQ:8.0/10
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Customer Service
Wouldn’t recommend it to anyone
Relevant Reviews on Allstates (LAX Airport) All States Car Rental Inc.2
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