more than 2 hours to collect the car.
the car had been used by a smoker and we could not drive with the windows closed
Reply by Qeeq: We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. Thank you for your feedback. We look forward to serving you better next time.
The waiting time was quite long, there were several customers ahead of me, and it seemed like they were waiting for confirmation. It took about 40 minutes in total.
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