Charged me for 43gbp because not filling fuel tank. I filled it just car fuel level measure system was broken and showed it incorrectly.
About QEEQ:10.0/10
Reply by Qeeq: Thank you for your comment. We are regret to learn you were charged for fuel even though you already refueled the car before you return it.
Please kindly reply us with your last refuel receipt(showing time and location) so we can contact with our supplier to appeal refund for you.
Thank you for your understanding and help.
The service was excellent and very efficient. The process was completed quickly. Due to narrow roads, there was a scrape on the wheel rim, but Hertz did not charge any repair fees. There is a free shuttle bus for pick-up and drop-off.
There was no clear indication that the return time had to match the pickup time to the hour, and exceeding it by one hour costs the full day's fee, 200 pounds! Quite unreasonable.
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