Apex CAIRNS AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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M.Fenning

Australia

Reviewed: Thu, Aug 25, 2022

About Apex: 10.0 /10

Very helpful and understanding staff at Apex

About QEEQ: 10.0 /10

Not flexible

Compact | Hyundai Accent or similar

14-day rental

Relevant Reviews on Apex CAIRNS AIRPORT

S.Lynch

Australia

6-day rental

Intermediate | Hyundai Elantra or similar

Reviewed: Wed, Jun 30, 2021

“Very smooth process”

About Apex: 9.0 /10

The service was very good and efficient. The car had a few bumps and marks which made me a little anxious that they could be blamed on us.

About QEEQ: 10.0 /10

A.Jaswal

Australia

1 days rental

Compact | Kia Cerato or similar

Reviewed: Tue, Aug 27, 2019

“Really good experience with Easy rent cars.”

About Apex: 10.0 /10

The Car was as good as new. The staff especially brooke and the drop off driver were really great. Awesome customer service. Will book them for next trip and recommend to others

About QEEQ: 10.0 /10

Australia

1 days rental

Economy | Hyundai Accent 2 Doors or similar

Reviewed: Fri, Aug 16, 2019

“Flat tire due to the tire condition and had to pay $500”

About Apex: 7.7 /10

I felt real unreasonable that I had a flat tire absolutely for no reason, and they made me pay for the loss although I explained there were no sign of hitting anything, and that the road condition was absolutely clear. Despite of the insurance I choose to participate, I had to pay only $500, but without the insurance it would have been more. I understand I am responsible for the losses that I cause by my mistakes, but I was a bit surprised that I also have to be responsible for losses caused by the initial car condition, which should e taken care of by the rental car company. Although the company may offer a good deal for car rentals, I now understand that the price is only for the low quality of their car maintenance and hence the customers need to cover up for any losses including the company's faults. I highly recommend to opt in to the right car insurance program when you are renting from here.

About QEEQ: 10.0 /10

B.Duggan

Australia

1 days rental

Intermediate | Hyundai Elantra or similar

Reviewed: Mon, Jul 8, 2019

“Very happy, great experience.”

About Apex: 9.3 /10

The experience was great. Will happily book with you again in the future. However, my only quibble was that I was expecting a counter for picking up keys. It would be better if you could notify people what to do when they arrive at the airport. A simple text with instructions would have been great.

About QEEQ: 10.0 /10