Overall, the car rental experience was satisfying, despite encountering some issues such as a flat tire caused by a nail during the trip and needing an urgent repair. Renting for 21 days during the busy July season, traveling through 7 countries, and driving over 4300 kilometers for less than 7000 was truly a great deal. The service at the Sicily by Car branch near Milano Centrale train station was excellent. They fully adhered to the contract booked via QEEQ, without any pressure to upsell insurance. The staff assisted with car inspection, and they were responsive to any issues that arose.
A terrible experience. At pickup, I was told my credit card limit was not sufficient, but they could reduce the amount if I purchased their €250 insurance. However, my credit limit was enough. The limit can be checked on the app and I confirmed with the bank on-site. Subsequent travel expenses also showed the limit was enough. It's all a scam!
The wait time to the car was over 2,5 hours
I did not get Cabrio despite I prepaid 100%
I was invited to get cheaper car for same money
The insurance I was offered costed more than the rent
About QEEQ:10.0/10
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