The staff at the pickup location were indifferent and wouldn't check the car with me. When returning the car, I was 30 minutes late. The staff said it was fine, but they actually charged me an extra day. The website states that late returns are charged by the hour. Stay away from Budget. They offer cheap rates initially, but the extra charges during returns are their main profit source.
Unexpected charges of over 280 euros appeared, and I wasn't informed of the amount until after it was charged to my card. I filed a complaint months ago and still haven't received a response.
“Excellent mais c'est Avis qui c'est occupé de moi!”
About Budget:9.7/10
Budget a été décevant... Personne au guichet de retrait et aucune communication avec Avis, son partenaire.
Heureusement le personnel d'Avis a été très débrouillard et a enregistré un contrat papier pour pouvoir me faire partir au plus vite !
“The car was too small. I was expecting a Volvo V40 and got an Audi A1”
About Budget:8.0/10
They did not have the Volvo V40 and they have been able to offer only one other compact car : an Audi A1.
They proposed to upgrade to a larger car but it was very expensive for 1 full week.
About QEEQ:8.0/10
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