The best rental ever!!!

everything was fine but at dropoff cart availabilty at dropoff position was way to inconvnt. i feel avis could remedy this and not religh on airport alone. thankyou for the service provided.

Still issues with the water quality as it still leaves white spots when drying. Has been an issue in the big island for years now. Staff at the desk was great upon checkin . Very friendly and professional

Perfect booking procedure !

Was informed by your colleague that the car was in perfect condition with no scratches or dents but before I left the pickup point I had call the assistant to my vehicle to point out several scratches & dents and informed him that I’ve taken photos which are dated and I all so took several photos of my rental before returning. I was not the only customer who had to point out issues which I witnessed on the 4th July 2019

Very easy process and I was pleased that I was able to complete all my additional coverage for my hired vehicle before hand to avoid any hard sell at pick up point.

Awful car. I had reserved a Jetta and, while I know the actual car is not guaranteed, the Chevy was awful - I didn't know you could still get cars that are that poor; it felt like something from the 90s. Prices were high too. Very disappointed.

Like: It was worry free and for a good value.
Dislike: They charged an extra $100 for dropping the car off late, when in fact, I dropped it off 45 min. early. The problem was fixed, but it was a hassle.