Smooth process and excellent service.

Did not realize car pickup occurred at site remote from main rental car pickup site. Too much additional time involved! Also, long wait once arrived at Routes rental pickup site. Also, learned at pickup site that insurance card had to be provided. Not made clear enough at time of booking, and did not print out with pickup instruction sheet.

いわゆるレンタカー会社集まったビルとは別のところにあるのが、少々わかりづらかった。でも車はいい状態だし、スタッフも良好。空港へのシャトルが多少時間かかるので、余裕を持っての利用を。

便利で安い！

The booking was very easy, the location is a bus ride from the airport, the staff was excellent, and the experience was awesome! Thank You!

The price drop platform worked well. Great car for a great price!

So far so good.

I accepted the offer of a jeep and didn't realize how rough the suspension was. No fault of the staff, maybe a friendly warning would have been helpful.