great car, but car not properly serviced

All absolutely fine, no up-sell attempts. However because we’d booked through Qeeq they wouldn’t allow us to register at the Preferred counter with our Presidents membership, had to walk to the other building and queue again.

Unfortunate that we can’t connect our Avis preferred number on the booking like we can with other agencies. Sadly for that reason I won’t use Qeeq again for Avis. Everything else absolutely fine.

everything was fine but at dropoff cart availabilty at dropoff position was way to inconvnt. i feel avis could remedy this and not religh on airport alone. thankyou for the service provided.

Avis at RDU makes everyone wait forever. This has been happening ever since I moved to the RTP area, i.e., since August. While I am an AVIS preferred customer, I find that I could not use my "Wizard" or AVIS preferred number for this booking and therefore have to wait in line - it has never been less than an hour waiting time. If they assign you the car quickly, you'll spend 30+ minutes waiting for the car to actually become available. Or you might just spend an hour standing in queue. My flight from New York was 1 hr 48 minutes long. I spent 1 hr waiting in line at Avis RDU. I have also rented from Hertz/Thrifty in the same RDU location. Their process was painless and swift. The staff at AVIS is trying their best but obviously something is not working. I think it's because the staff are so polite that customers like me return time after time despite the frustrating and lengthy pick up process.

I really like Qeeq. I found them through Kayak. Its a huge relief for me to have the collision damage included, even though I normally waive insurance because I have my own. The affordable prices don't hurt either. My one complaint is that I cannot use my loyalty number when booking though Qeeq, which can result in huge wait times and sub optimal experience at car counters. Rock on, Qeeq! Going forward, I would be open to buying the toll option and other add-ons via qeeq. I feel like you would get me the best offers.

Sugerencia si es posible reducir el tiempo de espera para reclamar el auto sería ideal . Gracias

Me gustaría como estrategia nos pudieran enviar promociones o descuentos a futuro o bonos como “ gancho” para volver a rentar el auto en la misma empresa

Muy buena camioneta y limpia

Fue facil