It was difficult to find TU Florida. I thought it was going to have its own office in the airport.

They are cheater, scammers. Forced me to buy a insurance of about US$ 140.00 for 3 days of rental, in the cheapest price.

Staff not on time. My agreement/reservation was not honoured. Extra charges. Wrong/ larger car. When questions asked staff would ignore or deny or walk away, and also lost their ability to speak English. I will be contacting the authorities. Business next door I sought out for help reports this happens often.

At the Easyrentacars.com, the reservation showed the tax and surcharges were included, but actually I had to pay tax and hidden costs at TU Florida when I picked up the car. I understand the $105 for SunPass, but the the issue is other charges. I did not change my plan and and save my time, so that I had to pay it. The original price was around $90, but it ended up for me to pay $300. I believe that this is a big issue even at Easyrentacars.com. This is almost a fraud. This is the worst rentacar experience in my life so far.

Car with flat tire and no other car to replace.

The agent was very ignorant did even greet me and the bill was over triple what was quoted for ... STAY AWAY.... TUF is the worst car rentals on the planet they try to SCAM people.