Car was OK, management at Easirent was horrible. I won't be back.
Estados Unidos
Revisados: Mar, 7 May 2019
Acerca de Easirent:6.0/10
Everything went OK at Easirent, except for one thing, the manager. He was completely unprofessional. He wasn't there when we first arrived but we received help from another staff member, who was actually helpful. The office phone rang and the staff member picked it up and began to help the person on the phone. So we began waiting. Once the manager arrived he immediately turned his back to us and started doing something on his cell phone. It quickly became clear that he was texting with someone. The other staff member had to break his attention and remind him, the manager, that we had been waiting for a while. He then began to take our information but then quickly went back to his cell phone around the corner. He then instructed a third staff member, who apparently had only worked there for three days, to help us while he, the manager, went off to text on his phone again. The staff member who had only been there for three days tried to help me as best he could, but there were things he just didn't know due to lack of experience, but it was not his fault. The manager eventually came back and finished checking us in and then left again leaving the other two staff members to get the car for us and go over the rest of the normal car rental procedures. Again, the two staff member were excellent and helped me as best they could, but the manager was completely unprofessional and needs retraining.
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Car was OK, management at Easirent was horrible. I won't be back.