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00308 491 0209
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+1-8007618913
Live chat Email us Service Code: 2927210132
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2927210132
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Good staff, didn't get hybrid, terrible after hours drop off location.

Reviewed: Thu, Jun 29, 2023
About AVIS: 8.0 /10
Good staff, but the drop off after hours is just terrible as you have to park on the street and pay for parking in downtown Amsterdam. Parking is very expensive and there are no parking places. Drove around in circles in the dark in heavy traffic for a while, I then decided to buy (expensive) hotel parking for the night. Also, we did not get the hybrid we ordered, so petrol fees were higher than expected
About QEEQ: 10.0 /10
Brilliant, great service from chat support.
Reply by Qeeq:
Thanks for your review. The car group was made up according to its function、number of seats, etc. If was offered the downgraded car, please contact us at the counter immediately. Thanks for your feedback and look forward to seeing you next time.
Compact | Toyota C-HR or similar

Relevant Reviews on AVIS in Netherlands

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Economy | Toyota Yaris or similar
Reviewed: Wed, Oct 26, 2022
“A great weekend!”
About AVIS: 10.0 /10
The car was an upgrade. It was a DS hybrid and one of the best cars I ever rented so the experience was fantastic.
About QEEQ: 10.0 /10
Very smooth site and good choice and price
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R.LH

View more >
Mini | Kia Picanto or similar
Reviewed: Thu, Aug 1, 2019
About AVIS: 8.0 /10
The process of picking up the car took too long. There was a very long queue that moved very slowly. When we were finally served the person, although very nice and helpful, answered the phone while assisting us and had a 10 min conversation with another customer. He also was interrupted by other members of staff and had to stop serving us to speak to them - not great customer service!
About QEEQ: 8.0 /10

M.Garcia Mansilla

View more >
Medium SUV | Volkswagen Tiguan 7seats or similar
Reviewed: Thu, Jun 13, 2019
“2h (!) waiting line at the pick up location They charged insurance while I said we had booked it”
About AVIS: 5.7 /10
Not satisfied with the service. 2h of waiting at the pick up location. Besides, the person in the counter sold us in a sneaky way an extra insurance, while I said we had already paid everything and we had an insurance already. She (Gaby) didn’t explain to us that we would have to pay 164 eur extra on arrival day (if she had said so, we would have noticed the mistake / trick)
About QEEQ: 8.0 /10
Avoid partners like Avis, the service is terrible and customers may extend that perception to you as well

DR.M.RUBEN

View more >
Economy | Volkswagen Polo or similar
Reviewed: Wed, May 8, 2019
“Outstanding Car Rental from Schiphol Airport”
About AVIS: 10.0 /10
Was given initially a Citroen Cactus, requested for car change due to the dirty car. Marciano of the AVIS counter was super helpful, he gave us a equivalent Volvo C40 as he recommended. The car was clean and excellent. Superb drive around Amsterdam thanks to the car. Fuel efficient travels, hassle free. Quick pickup and return times. Thank you AVIS, thank you Marciano. Keep up the good work.
About QEEQ: 10.0 /10

B.Mack

View more >
Mini | Kia Picanto or similar
Reviewed: Thu, Sep 6, 2018
“Value for money”
About AVIS: 8.0 /10
Like: In airport desk, friendly sraff
Dislike: Pick up took almost an hour despite only two or ttree customers on front of me. Only two desks open.

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