Was given initially a Citroen Cactus, requested for car change due to the dirty car. Marciano of the AVIS counter was super helpful, he gave us a equivalent Volvo C40 as he recommended. The car was clean and excellent. Superb drive around Amsterdam thanks to the car. Fuel efficient travels, hassle free. Quick pickup and return times. Thank you AVIS, thank you Marciano. Keep up the good work.
I received a Link&go which is a high tech/computerized car. No explanation regarding the use of the car or the computer.
At drop off the man did not know how to work the computer either and was asking us where he could find the total mileage? We lost precious time there!!
“2h (!) waiting line at the pick up location
They charged insurance while I said we had booked it”
About AVIS:5.7/10
Not satisfied with the service. 2h of waiting at the pick up location.
Besides, the person in the counter sold us in a sneaky way an extra insurance, while I said we had already paid everything and we had an insurance already.
She (Gaby) didn’t explain to us that we would have to pay 164 eur extra on arrival day (if she had said so, we would have noticed the mistake / trick)
About QEEQ:8.0/10
Avoid partners like Avis, the service is terrible and customers may extend that perception to you as well
When I returned the car, I was asked where the back tray is, and telling me I will have to pay a fine, since it was missing. I answered it wasn't there when I picked the car and the guy said I should have mentioned it when they gave me the car. A part which you cannot see is missing. eventually they "let us go"...
The process of picking up the car took too long. There was a very long queue that moved very slowly. When we were finally served the person, although very nice and helpful, answered the phone while assisting us and had a 10 min conversation with another customer. He also was interrupted by other members of staff and had to stop serving us to speak to them - not great customer service!
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
DR.M.RUBEN
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View more >W.De Vadder
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View more >M.Mohd Ali
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View more >B.Mack
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View more >Dislike: Pick up took almost an hour despite only two or ttree customers on front of me. Only two desks open.
M.Garcia Mansilla
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View more >D.Brinkman
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View more >R.LH
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View more >P.Mechielsen
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View more >Car Rental Companies AT Amsterdam Schiphol Airport, AMS
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