Not the best rental experience

Counter staff were nice. The procedure takes a lot of time. A lot of forms were to be signed. A full to full tank is the most easy way to return the car. I got a car with a nearly empty tank.

A full to full tank form differs from the green motion form.

We received a new Opel which was great. The representative told us to take pictures of any damage rather than come out and inspect it with us. There were no issues at drop off with the damage we saw at pickup. They charge an extra fee for offhour drop off at the airport despite that there were multiple representatives who were already at the counter when we arrived to drop off the car. We also had to wait for them to go to the parking lot and inspect the car.

The car exceeded my expectations in performance and size. The service staff had very extensive paperwork requirements, which I was prepared for. They had a poor selection of child seats, especially considering I was being charged a total of $140 Euros for their use, and were reluctant in assisting me with installing them. Additionally, they attempted to charge me for excessive cleaning, including a potential $250 Euro charge for vacuuming. I was able to clean the car manually after half an hour of elbow grease. They were very courteous and helpful otherwise, providing timely service to and from the airport, despite my error in understanding the voucher.

The renting process went smoother than I expected! There wasn’t a long queue and the staff knew what to do. Once you have all the necessary documents, renting is a piece of cake.

The price drop insurance was nice. But once it's rebooked and the price drops again, it won’t rebook again. Wish it would continuously rebook for a better price until renting time.

Green Motion were uncontactable. We were not arriving on a flight because we were already on Rhodes so we needed to contact them regarding picking up the car at the airport. We tried 17 times and got no reply from Green Motion. A lady from a different car rental company helped us to find them. This is not a good start to a car hire experience!!!