The counter staff was very helpful. The car that we originally supposed to rent had a strong smell like a dog/pet had been in the SUV although it looked clean.I have animal allergy and is very sensitive to it that triggers an asthma attack. The staff was understanding of the situation and gave us a different rental.
The other thing that I disagree on is that although we paid by credit card, a $500.00 security deposit was charged which I think is too much.
Make sure that you tell people that in Las Vegas there are TWO car rental places off site and which one it is. I ended up renting a car for another company.
“Reason I rented it was a price and the model nothing was available”
About FOX RENT A CAR:5.2/10
I was really surprised people was not friendly at the location when I was brought to
And I was forced to stay more than ours to get the price which I was getting from the website I was told did the website for the problems and they cannot match the price
Finally after 1 hour when supervisor shows up he said he will be able to match the price and we was able to leave
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