Excellent value for money, problem free car hire

P.Pennington

Italy

Reviewed: Thu, Nov 16, 2023

About Alamo: 9.0 /10

I read a few reviews which advised against using Alamo but to be honest I couldn't fault it. The staff were helpful, the vehicle was great and we had a trouble free holiday. They don't make a big fuss on returning the car, they just walk round and make sure there is no perceptible damage that wasn't there before and sign it off. All perfectly standard and normal practice. Thank you will use again, exceptionally good value and service.

About QEEQ: 10.0 /10

Not much to say about the booking process. It is what it is. It was problem free and everything was recognised at the airport end without issues.

Economy | Opel Corsa or similar

6 day rental

Relevant Reviews on Alamo in Italy

L.PECK

Italy

1 days rental

Economy | Renault Clio or similar

Alamo

Verona

Italy

Reviewed: Mon, Oct 14, 2019

“Professional & Helpful”

About Alamo: 8.7 /10

Verona Station was awkward to get back to we were not informed we could use taxi/Bus lane only to get back to depot

About QEEQ: 9.0 /10

Easy process

A.Mansuri

Italy

1 days rental

Mini Van | VolksWagen Touran or similar

Reviewed: Wed, Aug 14, 2019

“Gave me smaller car then what I booked. No refund was give.”

About Alamo: 9.0 /10

I booked VW touran mini van. At airport they gave me VW Tiguan. Which is smaller then what I booked. No refund was given.

About QEEQ: 8.0 /10

No refund was give.

C.Corbett

Italy

1 days rental

Mini Van | VolksWagen Touran or similar

Alamo

Rome Fiumicino Airport(FCO)

Rome

Italy

Reviewed: Mon, Jun 3, 2019

“Easy, pleasant experience!”

About Alamo: 10.0 /10

The wait in Rome picking car up was a little long...close to an hour. There were only two agents and many customers.

About QEEQ: 10.0 /10

D.Mamman

Italy

1 days rental

Wagon | Citroen C4 Picasso or similar

Alamo

Rome Fiumicino Airport(FCO)

Rome

Italy

Reviewed: Thu, Aug 23, 2018

“I thought a car would suffice, but required a mini-Van instead”

About Alamo: 8.8 /10

Like: The service at the rental office was friendly and very good. We were a large group of 5 adults and 4 children, who had booked 2 station wagons. The lady at the pick-up office saw our luggage (which we considered typical for US / Canadian families) and pointed out, correctly, that it would not fit into the cars we had booked, along with the passengers. I guess North American ideas of "medium" sized cars is different from European ones. She offered 1 car as booked, and offered a 9 seater mini-van instead of the 2nd car. The additional charge was very reasonable (80 Euros for 5 days) and the swap made so much sense for us in the end. Very good service, and all was handled with the least amount of fuss or hassles.
Dislike: At the time of drop-off, I did pay a steep fee (45 Euros) for not refilling the gas to full. This fee was in addition to the cost of the fuel, which was also charged at a premium. I suggest that you should leave enough time to get a refill before returning the car to avoid this.