The information to rent the car I wanted where incorrect
D.P.
Italy
Reviewed: Sun, Nov 19, 2023
About Keddy by Europcar:7.0/10
I was absolutely surprised that to rent the car I booked I would have needed two credit card. It wasn't mentioned anywhere on QEEQ.COM (the 3rd parties where I booked the car) and I had to take what I was allowed to instead of what I paid for.
Reply by Qeeq: Thank you for your review of QEEQ.
We sincerely apologize for the negative experience you had. It would be greatly appreciated if you could kindly provide us with more specific details and any relevant documents. We will promptly assist you in investigating the matter with the supplier. Thank you for your understanding and support.
Once again, we appreciate your feedback and hope to have the opportunity to serve you again in the future.
“Excellent car hire. Only issue was the pick up at Pisa airport from EuropCar.”
About Keddy by Europcar:8.3/10
Europcar desk at the airport had a queuing system 5hat meant they served their own customers first even when they turned up after our arrival. It wasn’t until I complained that they dealt with my rental.
The drop off in Verona was excellent.
Like: Nice and brand new car. Logic of truck s strange. Dislike: Child seat is quite overpriced. Getting a car took forever, over an hour, though there was no queue and car was prebooked.
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The information to rent the car I wanted where incorrect
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View more >Dislike: Child seat is quite overpriced. Getting a car took forever, over an hour, though there was no queue and car was prebooked.