1. I booked a Pajero, but received a Haval instead. The price difference is significant, it's incomprehensible how they classify similar categories.
2. Be cautious, communication is only possible via WhatsApp as phone calls are not answered. This is highly inconvenient. Outside their working hours (8 AM to 10 PM), you can't reach anyone. Shockingly, I had scheduled a car return for 7 AM, agreed to pay the handling fee, yet no one was around. They responded leisurely by 8 AM and still charged a 70 AED booking fee.
3. They are quick to lock the car. I received a fine on the road, which was less than half of the deposit, yet they locked the car without a call. Fortunately, I was at the hotel; what if I were on the road? Just to earn a 50 AED fee, I guess.
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