They didn't have the car we reserved so opted for an even better vehicle. Too large so we exchanged it the next day, no problem.
Staff at both locations were friendly and easy to work with. No high pressure extra sales.
Picked up the car on October 1st, but received a car whose inspection expired in September. Got stopped by the police halfway for a prolonged check because it was illegally on the road. They were lenient enough not to impound the car immediately and allowed us to drive to an AVIS location an hour away to swap the car. Such a mistake is simply unprofessional.
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Customer Service
A Positive Experience
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Spring Willard
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