1. During my rental period, I experienced a flat tire in the middle of nowhere at 8:30 PM (still within business hours). I called the rental office, company headquarters, and other contact numbers, but none were reachable. I couldn't get any assistance from the rental company. Fortunately, the car manufacturer's roadside assistance service helped me out. Not being able to contact the rental company during business hours is extremely disappointing.
2. When I purchased additional insurance, the service representative miscalculated the amount I needed to pay. After I pointed it out, they pretended not to notice and simply corrected the amount for me to re-pay.
3. The deposit payment method is extremely strict, requiring a £1500 deposit but only accepting credit cards with chips. My credit card from home doesn't have a chip, so I had to purchase additional insurance to lower the deposit amount. Throughout this process, the rental company's staff were not friendly.
“Easy to book and rent a car but read all the small print so you don’t get caught out.”
About GREEN MOTION:8.3/10
Car was excellent and though small was ideal for 2 people. Long wait at pickup for an hour because of long queue. Several people arrived at the same time.
About QEEQ:10.0/10
Easy to book, good price and got a discount online with the app. Clear information given so we didn’t have to buy extras.
The waiting time and handling documents takes very long. Counter was understaffed. Also the creditcard deposit is very high for such a small car and the refund takes a long time. This huge amount is blokking my creditcard for to many day's
Very disappointing. Would never use them again. The staff are totally ignorant.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Service with a smile
Relevant Reviews on GREEN MOTION Green Motion servicing Edinburgh Airport
Michelle Vincent
-
-
-
-
View more >A.Socrates
-
-
-
-
View more >-
-
-
-
View more >A.Speksnijder
-
-
-
-
View more >N.Gold
-
-
-
-
View more >