Had to wait forever to get the car. The staff who helped me was junior and quite rude. Would not accept the third party insurance that I have as a benefit in my credit card and asked me to sign a waiver PLUS put a $2,500 deposit down, which I did as I really needed the car to go somewhere.
Will never use Routes again!!
This is the second time I’ve booked at this location and twice they did t have the car I reserved and paid for.
The counter representative was no help.
Nope, very rude staff,took forever.Try to rip you off and lied to you about existing damage to the car.Will never rent from routes again and tell family and friends, never rent because they are cheaters.
Routes? Who is Routes? They were no shows at the airport and couldn't be reached by phone (and somehow expected me to pay for the booking regardless!). Scam artists
Like: Pick up staff was great Dislike: Faster return
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