Substantial added payments required on extra drivers (6$ per day per extra driver) whereas it has become standard to be included. Rental counter staff were not aware we have already purchased insurance. VAT was a substantial amount added on top of the rental amount.
In the end we paid over 1000₪ for an initial rental amount of ~550₪.
It took too long to pick up the car. There were no other customers, and I didn't need to queue. They were just processing my request and made me wait there for a long time.
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