High service efficiency. However, at some small airports, we had to switch cars and ended up being downgraded. There were upgraded cars available, but they stayed in those cars with air conditioning on instead of giving them to us.
I rented a Jeep Grand Cherokee, but at pickup, only the Compass was available. When I asked the staff, they just said the Grand Cherokee was all rented out, and I had to choose from the available models.
I ordered Jeep Grand Chorkee or similar but I received the car with lower class. For Jeep Grand Chorkee Alamo wanted to charge me additional very high fee.
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