AVIS is the worst car rental company I have ever used, without exception. When we arrived at the store, we were told there were no cars of the same model available in the entire San Francisco area, only worse models. If we wanted the same model, we had to go to Auckland Airport to pick it up. Once we got to Auckland Airport, we were told the car was broken and needed repairs. The rental company staff were very unhelpful. In the end, we got the car over 4 hours late.
The car rental process was very fast, no queues, and no unnecessary upselling of insurance. The car check during return at the airport was a bit slow though.
About QEEQ:8.0/10
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