Rented from Alamo for the first time. Booked a compact car and got to choose one at pickup. The car wasn't in great condition, but they upgraded it for free, which was very satisfactory!
The staff has a strong sense of service, the procedures are simple, and there were no attempts to sell anything additional. Returning the car is very easy; you can just get out of the car and leave, and the staff doesn't even check the car. Haha.
Like: Best part was vehicle pickup from the kiosk without having to stand in line. It was extremely convenient and quick. Vehicle was in good condition and pretty new. Options available to choose from. Dislike: Someone should be available at vehicle pickup location to explain about how to notify existing scratches etc.
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Customer Service
Relevant Reviews on Alamo Seattle-Tacoma SEA-TAC Intl. Airport
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View more >Dislike: Someone should be available at vehicle pickup location to explain about how to notify existing scratches etc.