The car wheels were shaking a lot, the car smelled like crap, the staff Was rude

Right cars was only interested in selling expensive add ons, would not except insurance info, or cancel and refund monies already paid. Worst experience by far in rental car service

Sun pass is not a necessity in Fort Lauderdale, we could have managed without sun pass or could have used our own. But the agent didn’t agree to use our own, and informed that without sun pass we cannot take any highway in FL, that’s a lie.

I never took the car, and the reps were of no help. I was told to stop wasting their time.

Hidden charges for tools never disclosed till checking out

Never picked up the car. The people at Right Cars couldn't tell us how to get to their location. They kept telling us we needed to find a bus stop number 7, but two differen't people didn't know where it was. No one who worked at the airport could tell us where bus stop 7 was. I had to call them 3 different times and still couldn't find the shuttle. We walked around for over a half an hour trying to find this bus stop that didn't exist.