The service attitude and vehicle condition were good. The only downside was being charged for adding a second driver mid-rental; only noticed it on the invoice. However, after negotiating with QEEQ, the refund was processed quickly.
Even though it was a new car, it broke down unexpectedly, and the roadside assistance was very slow, which affected our subsequent plans. The rental agreement was for six days, but the car broke down after just four days. There was no compensation or refund for the remaining two days.
Overall service was satisfactory. However, the staff insisted on seeing a notarized document even though I told them my driver's license was in English. Thankfully, I had prepared one, or it could have been troublesome. The car was new, but the front cigarette lighter was broken, so I had to use the other one. This made the GPS power cord barely long enough, so I had to place it on the dashboard, where it kept falling off.
Although it's not a big company, the service is excellent.
About QEEQ:10.0/10
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